Frequently Asked Questions
Everything you need to know about buying and selling premium pre-owned golf equipment.
How do you verify the authenticity of your used golf clubs?
Every club that enters our inventory undergoes a rigorous multi-point inspection by our team of PGA professionals to ensure 100% authenticity and quality standards.
What is the condition rating system for your equipment?
We use a standardized scale ranging from 'Brand New' to 'Fair'. Each product page includes detailed photos of the specific item and a description of its cosmetic and functional condition.
Can I trade in my old clubs for credit towards a new purchase?
Yes, we offer a competitive trade-in program. Simply use our online valuation tool to receive a quote, and you can apply that value directly to your next order.
How long does shipping take and is it insured?
Orders are typically processed within 24 hours. We offer tracked, fully insured shipping options that generally arrive within 3-5 business days depending on your location.
What is your return policy if I don't like the feel of a club?
We offer a 30-day satisfaction guarantee. If the club doesn't suit your game, you can return it for a full refund or exchange, provided it remains in the same condition as when purchased.
Do you offer international shipping for global customers?
We ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated automatically at checkout based on your destination.